FREE Delivery (Purchase RM180 & above) Johor Bahru/Ulu Tiram/ Masai/ Pasir Gudang & (Purchase RM250 & above) Skudai/Senai/Kulai/ Nusajaya
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Returns Policy

We guarantee our seafood are fresh upon arrival. To maintain freshness, kindly keep your items into the freezer once you received it. In a rare situation where there are mishandling that affected our seafood’s freshness, we’ll refund your money or replace the seafood with this simple steps:-

Step 1: Contact or +6016-7544725 / +6016-7466349 within 1 day upon received your seafood and filling up our return form with details of the product and the defect. Click Here to Return Form.

Step 2: Ensure the seafood remain in original frozen condition (compulsory). Cooked seafood is not eligible for return. If your order is more than one items, return only the unfresh seafood.

Step 3: Please help us to improve by providing photos or videos of the seafood that clearly shown the unfreshness when contacted by our staff. 

If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Important Notice:-

  •  We will provide 100% refund for payment made via Paypal and Credit Card only.
  • 95% refund for payment made via Online Banking.